一个15分48秒的接警电话，全网点赞！
<div class="wx_rich_media_content" id="jsWxContainer"><p style="margin-bottom: 24px; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, Arial, sans-serif; font-size: 17px; text-align: justify; outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;"><span class="wxart_image" wx-style="display:inline-block;margin: 0px;padding: 0px;max-width: 100%;height: auto !important;vertical-align: bottom;outline: 0px;color: rgb(34, 34, 34);font-family: -apple-system, BlinkMacSystemFont, Arial, sans-serif;letter-spacing: 0.544px;box-sizing: border-box !important;overflow-wrap: break-word !important;visibility: visible !important;width: 677px !important;"></span><br style="outline: 0px; max-width: 100%; visibility: visible; box-sizing: border-box !important;"></p><p style="margin-bottom: 0em; clear: both; min-height: 1em; font-size: 17px; text-align: justify; outline: 0px; max-width: 100%; color: rgb(34, 34, 34); font-family: -apple-system, BlinkMacSystemFont, Arial, sans-serif; letter-spacing: 0.544px; visibility: visible; box-sizing: border-box !important;"></p><p style="margin-bottom: 0em; clear: both; min-height: 1em; font-size: 17px; text-align: justify; outline: 0px; max-width: 100%; color: rgb(34, 34, 34); font-family: -apple-system, BlinkMacSystemFont, Arial, sans-serif; letter-spacing: 0.544px; visibility: visible; box-sizing: border-box !important;"><br></p><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">日前</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">霍邱县公安局110接警服务台</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">接到一女子电话</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">接警员接下来的操作让全网点赞！</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;"><br></span></section><section>MzAwOTE4NDU5MA==||2650853313||wxv_2445647524557668355</section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">6月10日22时许，</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">110接警服务台接到一女子电话</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">称自己活够了，不想活了</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">接警后，接警员马楠楠迅速意识到</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">这是一起关乎他人生命安危的警情</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="color: rgb(255, 76, 0);"><strong><span style="font-size: 16px;">“没事的，你先跟我讲讲、叙叙，”</span></strong></span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">马楠楠放慢语速，耐心地和报警人交流起来。</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;"><br></span></section><p style="text-align: center;margin-bottom: 0em;"><span class="wxart_image" wx-style="display:inline-block;"></span></p><section style="line-height: 2em; text-indent: 0em; text-align: center;"><br></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">由于报警人情绪失控</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">一度哽咽、哭泣，马楠楠只得轻声抚慰</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">马楠楠把话筒使劲按在耳朵上</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">试图从通话的背景音中获取一些环境信息，</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">但电话那头却只有抽泣声</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">在马楠楠耐心地引导下</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">报警人终于说出了自己的位置，</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">“我现在就在XX小区楼上，我真的好无助”</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">获取这一关键信息后</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><strong><span style="font-size: 16px;color: rgb(255, 76, 0);">马楠楠立即向同事打了个手势</span></strong></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><strong><span style="font-size: 16px;color: rgb(255, 76, 0);">并大声把位置重复了一遍</span></strong></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">同事立即会意，用另一台话机</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">将位置通报给了辖区派出所</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">多年的工作磨合</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">她们早已达成了默契！</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;"><br></span></section><p style="text-align: center;margin-bottom: 0em;"><span class="wxart_image" wx-style="display:inline-block;"></span></p><section style="line-height: 2em; text-indent: 0em; text-align: center;"><br></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">而这边，在马楠楠的劝解、开导下</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">报警人的情绪渐渐稳定</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">也打开了话匣子，道出了心中的苦闷</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">原来，女子因为债务纠纷</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">一直没能得到妥善处理心中懊恼</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">又加上孩子的不理解</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">让她一下心灰意冷，产生了轻生的念头</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="color: rgb(255, 76, 0);"><strong><span style="font-size: 16px;">“楼上风很大，你先下来”</span></strong></span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="color: rgb(255, 76, 0);"><strong><span style="font-size: 16px;">“我知道、我理解、我理解”</span></strong></span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="color: rgb(255, 76, 0);"><strong><span style="font-size: 16px;">“你孩子年龄可能还没我大，还不太懂事，你要多包容”</span></strong></span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">马楠楠用心去感受报警人心理</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">尽可能地用最大的同理心争取报警人打开心扉。</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">数分钟后，电话那头的对话被另一个声音打断</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">“东城派出所到了，人没事”</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">马楠楠一颗悬着的心终于放了下来</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">挂断电话前，马楠楠还不忘叮嘱民警</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><strong><span style="font-size: 16px;color: rgb(255, 76, 0);">“她家里还有3个小孩，安抚一下她哈。”</span></strong></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;"><br></span></section><p style="text-align: center;margin-bottom: 0em;"><span class="wxart_image" wx-style="display:inline-block;"></span></p><section style="line-height: 2em; text-indent: 0em; text-align: center;"><br></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">整个通话过程整整持续了15分48秒</span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="color: rgb(255, 76, 0);"><strong><span style="font-size: 16px;">“其实当时我非常紧张</span></strong></span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="color: rgb(255, 76, 0);"><strong><span style="font-size: 16px;">我真怕报警人等不到我们的民警赶到</span></strong></span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="color: rgb(255, 76, 0);"><strong><span style="font-size: 16px;">挂断电话后，我才发现我手心里全是汗”</span></strong></span></section><section style="line-height: 2em; text-indent: 0em; text-align: center;"><span style="font-size: 16px;">马楠楠事后回忆说。</span></section><section style="box-sizing: border-box; text-align: justify; font-size: 16px;"><section style="display: flex; flex-flow: row nowrap; text-align: center; justify-content: center; margin-top: 10px; margin-right: 0%; margin-left: 0%; box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: top;width: auto;flex: 100 100 0%;align-self: flex-start;height: auto;border-top: 1px solid rgb(55, 113, 187);border-top-left-radius: 0px;box-sizing: border-box;"><svg viewBox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section><section style="display: flex; flex-flow: row nowrap; text-align: center; justify-content: center; margin-right: 0%; margin-bottom: 10px; margin-left: 0%; box-sizing: border-box;" powered-by="xiumi.us"><section style="display: inline-block;vertical-align: bottom;width: auto;flex: 100 100 0%;align-self: flex-end;height: auto;border-bottom: 1px solid rgb(55, 113, 187);border-bottom-right-radius: 0px;box-sizing: border-box;"><svg viewBox="0 0 1 1" style="float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section><section style="clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, Arial, sans-serif; font-size: 17px; text-align: justify; text-indent: 2em; line-height: 2em;"><span style="font-size: 16px;">据了解，90后的马楠楠，在接警员岗位已经工作了近五年，积累了丰富的工作经验。马楠楠说，面对有轻生念头的报警人，接警员要在最短的时间获取身份、位置等关键信息，同时还要注意沟通技巧，尽可能地引导报警人吐露心声，只要报警人愿意倾诉，就能为救援人员争取时间。而每一次的成功营救，都是她和她的同事及出警人员协同配合的结果，是整个团队的力量，守护我们的安全！</span></section><section style="clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, Arial, sans-serif; font-size: 17px; text-align: justify; text-indent: 2em; line-height: 2em;"><span style="font-size: 16px;"><br></span></section><section style="clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, Arial, sans-serif; font-size: 17px; text-align: center; text-indent: 2em; line-height: 2em;"><strong><span style="font-size: 16px;">为你点赞，马楠楠！</span></strong></section><section style="clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, Arial, sans-serif; font-size: 17px; text-align: center; text-indent: 2em; line-height: 2em;"><strong><span style="font-size: 16px;">你是好样的！</span></strong><span style="font-size: 16px;"></span></section><section style="clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: mp-quote, -apple-system-font, BlinkMacSystemFont, Arial, sans-serif; font-size: 17px; text-align: center; text-indent: 2em; line-height: 2em;"><span style="font-size: 16px;"><br></span></section><p style="text-align: center;margin-bottom: 0em;"><span class="wxart_image" wx-style="display:inline-block;"></span></p><section style="margin-bottom: 0em; text-indent: 0em; outline: 0px; max-width: 100%; clear: both; min-height: 1em; font-size: 14px; font-family: -apple-system-font, BlinkMacSystemFont, Arial, sans-serif; letter-spacing: 0.54px; caret-color: rgba(0, 0, 0, 0); color: rgb(0, 0, 0); visibility: visible; line-height: 2em; box-sizing: border-box !important;"><span style="outline: 0px; max-width: 100%; font-family: -apple-system, BlinkMacSystemFont, Arial, sans-serif; letter-spacing: normal; text-indent: 0em; color: rgb(178, 178, 178); font-size: 16px; visibility: visible; box-sizing: border-box !important;">来源：霍邱县公安局</span></section><section style="margin-bottom: 0em; text-indent: 0em; outline: 0px; max-width: 100%; clear: both; min-height: 1em; font-size: 14px; font-family: -apple-system-font, BlinkMacSystemFont, Arial, sans-serif; letter-spacing: 0.54px; caret-color: rgba(0, 0, 0, 0); color: rgb(0, 0, 0); visibility: visible; line-height: 2em; box-sizing: border-box !important;"><br></section><font size="2">转载声明：本文转载自「霍邱发布」，搜索「ahhqnews」即可关注，[<a target="_blank" href="https://mp.weixin.qq.com/s/ASrqPy7JZ7As2jAUFQpdfA">阅读原文</a>]。</font></div><p></p> 我也来顶一下.. {:17_822:} 我了个去，顶了 {:face_068:}{:face_068:}{:face_068:}{:face_068:}{:face_068:}{:face_068:}
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